Customer Service

Contact Us

If you have any questions or comments or want to provide feedback of any sort, we would love to hear from you.
Please email us at hello@kraftycaps.com or complete our contact form.

Delivery

Free UK delivery with every order over £20.00!

UK Delivery for orders under £20.00 is just £1.00.

You should receive your Caps and Patches within 3-5 working days.

Returns

You may return any products you have purchased within 14 days of delivery for any reason (including if you have simply changed your mind). In order to claim a refund, returned goods must be in their original packaging and in the same condition as when dispatched by Krafty Clothing Limited.

Contact us to let us know you’d like to return a item – hello@kraftycaps.com.

Once we receive the goods in a satisfactory condition, we shall refund the cost of the goods minus the postage charge, to the original account charged. Refunds will be paid as soon as possible, usually within 48 hours.

NOTE: There is an administration charge of £3 if the item(s) is received after 14 days but within 28 days of receipt.

Our Address

Krafty Clothing Limited
16 Plantation Road
Amersham
United Kingdom
HP6 6HJ

Please remember to put a copy of your payment or relevant paperwork in with the goods you are returning so we know who they are from and we can refund you back straight away!

Postage costs will only be refunded if the goods received were incorrect, faulty or damaged on receipt, and photographic evidence may be required to support a claim.

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